Terms & Conditions


This is a contract between you (the Customer) and us
(Automation.app). It describes the services we will provide to
you, how we will work together, and other aspects of our business
relationship. It is a legal document so some of the language is
necessarily “legalese”, but we have tried to make it as readable
as possible. These terms are so important that we cannot provide
our products and services to you unless you agree to them. By
using the Subscription Service or receiving the Consulting
Services, you are agreeing to these terms. We periodically update
these terms. If you have an active Automation.app subscription, we
will let you know when we do via an email or in-app notification.
Finally, we know legal terms can sometimes be difficult to
navigate, so we wanted to give you a roadmap of the Agreement:


This agreement begins on the Effective Date and will continue
until terminated (the “Term”).

Grant of License to Access and Use Service. Automation.app hereby
grants to Customer, including to all Customers’s Authorized Users,
a non-exclusive, non-sublicensable, non-assignable, royalty-free,
and worldwide license to access and use the service (the
“Service”) solely for Customer’s internal business operations in
accordance with the terms of this agreement and the
Automation.app’s online terms of use.

Support Services

Initial Support. For the 1 month period beginning on the Effective
Date, and at Automation.app’s expense, Automation.app will provide
Customer with internet-based support generally available during
business hours (GMT +1), with varied response time.

Data Protection

Automation.app shall implement appropriate safeguards to prevent
unauthorized access to, use of, or disclosure of the Protected

Data Privacy

Automation.app may collect, use and process Customer’s data only
accordance with Automation.app’s privacy policy.


Customer shall pay Automation.app a monthly subscription fee as
pr. Product selected by the customer (the “Subscription Fee”) for
the Service.

Customer Restrictions

Customer will not:

distribute, license, loan, or sell the Software or other content
that is contained or displayed in it.

modify, alter, or create any derivative works of the Software.

reverse engineer, decompile, decode, decrypt, disassemble, or
derive any source code from the Software.

remove, alter, or obscure any copyright, trademark, or other
proprietary rights notice on or in the Software.

upload, post, reproduce or distribute any information, software,
or other material protected by copyright, privacy rights, or any
other intellectual property right without first obtaining the
permission of the owner of such rights.

If you opt for an Extended License:


Termination on Notice

Customer may terminate this agreement for any reason on 30 days’
notice to Automation.app.

Termination for Material Breach

Each party may terminate this agreement with immediate effect by
delivering notice of the termination to the other party, if the
other party fails to perform, has made or makes any inaccuracy in,
or otherwise materially breaches, any of its obligations,
covenants, or representations, and the failure, inaccuracy, or
breach continues for a period of 30 days’ after the injured party
delivers notice to the breaching party reasonably detailing the

Termination for Failure to Pay

Automation.app may terminate this agreement with immediate effect
by delivering notice of the termination to Customer if Customer
fails to pay the monthly Subscription Fee on time 3 times over any
12 month period.

Effect of Termination

Pay Outstanding Amounts. Customer shall immediately pay to
Automation.app all amounts outstanding as of the date of, and any
amounts outstanding as a result of, termination.

Discontinuance of Use

Customer shall cease all use of the Service upon the effective
date of the termination.

Recovery of Data

Customer will have 30 days from the date of termination to
retrieve any of data that Customer wishes to keep.


Indemnification for Infringement Claims. Automation.app shall
indemnify Customer against all losses and expenses arising out of
any proceeding brought by a third party, and arising out of a
claim that the Service infringe the third party’s Intellectual
Property rights.

Notice and Failure to Notify

Notice Requirement. Before bringing a claim for indemnification,
Customer shall notify Automation.app of the indemnifiable
proceeding, and deliver to Automation.app all legal pleadings and
other documents reasonably necessary to indemnify or defend the
indemnifiable proceeding.

Failure to Notify

If the Customer fails to notify Automation.app of the
indemnifiable proceeding, Automation.app will be relieved of its
indemnification obligations. Exclusive Remedy. Customers’ right to
indemnification is the exclusive remedy available with respect to
a claim of indemnification.

Limitation on Liability

Mutual Limit on Liability. Neither party will be liable for
breach-of-contract damages suffered by the other party that are
remote or speculative, or that could not have reasonably been
foreseen on entry into this agreement.

Maximum Liability

Neither party’s liability under this agreement will not exceed the
fees paid by under this agreement during the 12 months preceding
the date upon which the related claim arose.

General Provisions

Entire Agreement

This agreement represents the entire understanding between the
parties with respect to its subject matter and supersedes any
previous communication or agreements that may exist.


This agreement can be amended only by a writing signed by both


Neither party may assign this agreement or any of their rights or
obligations under this agreement without the other party’s written


Method of Notice

The parties shall give all notices and communications between the
parties in writing by (i) personal delivery, (ii) a
nationally-recognized, next-day courier service, (iii) first-class
registered or certified mail, postage prepaid[, (iv) fax][, or (v)
electronic mail] to the party’s address specified in this
agreement, or to the address that a party has notified to be that
party’s address for the purposes of this section.

Receipt of Notice

A notice given under this agreement will be effective on the other
party’s receipt of it, or if mailed, the earlier of the other
party’s receipt of it and the fifth business day after mailing it.

Governing Law

This agreement shall be governed, construed, and enforced in
accordance with Danish and European laws, without regard to its
conflict of laws rules.


If any part of this agreement is declared unenforceable or
invalid, the remainder will continue to be valid and enforceable.


The failure or neglect by a party to enforce any of the rights
under this agreement will not be deemed to be a waiver of that
party’s rights.

Force Majeure

A party shall not be liable for any failure of or delay in the
performance of this agreement for the period that such failure or
delay is beyond the reasonable control of a party, materially
affects the performance of any of its obligations under this
agreement, and could not reasonably have been foreseen or provided
against, but will not be excused for failure or delay resulting
from only general economic conditions or other general market

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